Frequently Asked Questions

POS Pro is a comprehensive point-of-sale system designed specifically for Saudi businesses. It includes sales management, inventory tracking, employee management, ZATCA-compliant invoicing, and 40+ reports.

Yes! POS Pro is Arabic-first with full RTL support. The entire interface, reports, and invoices are available in both Arabic and English.

Yes, POS Pro works offline and automatically syncs data when the connection is restored. You can continue making sales even without internet.

Absolutely. POS Pro is fully compliant with ZATCA Phase 2 e-invoicing requirements, including QR code generation and electronic invoice submission.

POS Pro starts at 199 SAR/month for the Basic plan. We also offer Professional (399 SAR/month) and Enterprise (799 SAR/month) plans. Annual billing saves 20%.

Yes! We offer a free 7-day trial of the Professional plan. No credit card required to get started.

Yes, you can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle.

We accept credit/debit cards (Visa, Mastercard, mada), bank transfers, and STC Pay.

POS Pro works on Windows, Android tablets, and web browsers. We also support receipt printers, barcode scanners, and cash drawers.

Simply download the app from our website, install it on your device, and activate it with your license key. The entire process takes less than 5 minutes.

Yes, depending on your plan. Basic allows 1 device, Professional allows up to 5 devices, and Enterprise has unlimited devices.

Yes, we use industry-standard encryption and security practices. Your data is backed up daily and stored securely in Saudi-based data centers.

You can reach our support team via WhatsApp, email, phone, or through the support ticket system in your dashboard. We respond within 1 hour during business hours.

Yes, we provide free onboarding training for all new customers. We also have video tutorials and a comprehensive knowledge base.

Enterprise customers can request custom development. Contact our sales team to discuss your specific requirements.

Yes, we offer a 30-day money-back guarantee on all paid plans. If you are not satisfied, we will refund your payment.